Return Policy

Returns Policy of Sexy-You online shop of sexy lingerie for women

Returns Policy

All products sold by us are covered by full manufacturer warranty. In the eventuality of a defective product, please contact us first!

Defective items will be replaced or refunded if returned within 14 days of receiving them.

Shipping of returns is your responsibility unless otherwise agreed. Refund of return shipping costs will usually be provided by us only in the eventualities of a defective item or of a gross misdescription of the item on our websites.

As per our Terms and Conditions, all your Statutory rights are part of our contractual collaboration.

Any returns must be notified to us prior to being shipped back to us (or to our third-party providers if such the case):

by email to office@heavenshops.com
by post with recorded delivery to our Head Office, as per below:
HEAVEN SHOPS LTD,

15 Whittington Close,

West Bromwich,

B71 3EX Birmingham

United Kingdom.



All relevant National and Regional legislation apply to purchases made through our websites.
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